Rules of Engagement

Thanks for taking time to visit our page. We're looking forward to hearing from you! Sanofi US uses Facebook as a channel to communicate with our customers and the members of the Facebook community. All users must comply with Facebook's Terms of Use and these Sanofi US Rules of Engagement. If you have any questions regarding these rules or our use of Facebook, please contact us directly at https://contactus.sanofi-aventis.us.

  1. Please share your questions, thoughts and experiences with us. We really want to hear from you and we'll do our best to respond in a timely manner. Due to the nature of certain inquiries, there may be times where our response may be by a private message versus a response on our Timeline.
  2. Be courteous and respectful. Don't post any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered an offense or give rise to liability or would otherwise violate the law.
  3. Please don't use our Facebook page as a place to promote your product or pitch your services.
  4. Postings may be reviewed by Sanofi US and are subject to removal if they are deemed to violate these Rules of Engagement.
  5. Sanofi US assumes no responsibility or liability arising from the User Content of the page, nor for any error, defamation, libel, slander, omission falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information within this Page.
  6. From time to time this Page may contain information related to various health, medical and fitness conditions and their treatment. Such information is not meant to be a substitute for the advice provided by your doctor. You should not use the information for diagnosing a health or fitness problem or disease. You should always consult your doctor. Likewise, please refrain from posting information to the Page that provides medical or other professional advice, nor do we provide such advice through the Site.
  7. All comments, visuals, videos and other type of material posted by fans on this site ("User Content") do not necessarily reflect the opinions or ideals of Sanofi US, its employees or affiliates.
  8. Sanofi US can only confirm the accuracy of the information we post on this site and does not verify, approve or endorse the User Content or any information posted by visitors on this site and does not warrant their accuracy. Caution should be used before relying on any particular statements or opinions expressed herein.
  9. You understand and agree that User Content will be treated as non-confidential and non-proprietary and you are giving us and our affiliates, a royalty-free, irrevocable, perpetual, non-exclusive and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content in whole or in part, on a worldwide basis, and to incorporate them in other works, in any form, media, technology, or products now known or later developed, including for promotional or marketing purposes; and you further represent, warrant, and covenant that you have and will continue to have the legal right to grant these rights.
  10. Because of the limitations of Facebook and federal regulations governing how we communicate about our treatments, we are not able to discuss our treatments on our Timeline. If you would like to discuss our treatments contact us at https://contactus.sanofi-aventis.us.
  11. Our Facebook page is not the best place to discuss safety issues or side effects associated with our treatments or other companies' products or treatments. If you, or someone you know, have possibly experienced a side effect while taking any Sanofi US product, please contact our Drug Safety Department at 1-800-633-1610, option 2, or via fax at 1-908-203-7783. You are also encouraged to report side effects of prescription drugs to the FDA. To do so, visit http://www.fda.gov/medwatch or call 1-800-FDA-1088.
  12. As new situations arise, we reserve the right to change or add to these Rules of Engagement at any time. If we do make changes, we'll be sure to post an update on our Timeline letting you know.